SV Series Software (EEPROM) Reset
The software reset is a good place to start when your spa control begins to behave differently to how you’d expect. Some examples are the temperature displaying in fahrenheit rather than degrees celsius or the heater light not illuminating red when the water temperature is lower than set tetemperature.
Performing an EEPROM reset will cause all user settings to revert to the factory default including the Set temperature of 38°C. If you had previously customised any settings such as sleep timers or filtration hours you’ll need to double check your settings and adjust them again.
NOTE: Imporant electrical settings in the advanced menu such as C.LMT (current limit) and L.SHD (load shed) will NOT be adjusted as they have been customised to suit the particular spa pool and its available power supply by the spa manufacturer or installing electrician.
How to perform an EEPROM reset on an SV2T, SV3T or SV4T touchpad
How to perform an EEPROM reset on a Mini 1 or Mini 2 touchpad
- Firstly, enter the advanced menu by pressing and holding both the Air Blower
and Water Clean 
buttons until C.LMT is displayed on the screen. - Use the down arrow
button to navigate through the menu list until EPRM is displayed on the screen. - Press the ok
button to execute the software reset. - The display will briefly flash ESET as the reset process takes place then, return to the main temperature display.
- Once the display returns to the temperature, it’s best practise to then reset the mains power (i.e. turn off/on) to reboot the spa controller after the EPRM software reset.
How to perform an EEPROM reset on a Mini 1 or Mini 2 touchpad
Steps
- Firstly, enter the advanced menu by pressing and holding both the Pump C
pump & Blower buttons. Until L.SHD is displayed on the screen. (NOTE: these buttons will be hidden on a Mini 1 touchpad. Refer to image above). - Press the down arrow button to navigate through the menu list until EPRM is displayed.
- Press the OK button to execute the software reset.
- The display will briefly flash ESET as the reset process takes place then return to the main temperature display
- Once the display returns to the temperature, it’s best practise to then reset the mains power (i.e. turn off/on) to reboot the spa controller after the EPRM software reset.
How to perform an EEPROM reset on a SmartTouch touchpad
- To ensure we can confirm the software reset has been carried out successfully, adjust the Set Temperature to something other than 38°C
- Press the settings icon
button on the touchpad to access the settings menu. - Use the down arrow
button on the right of the screen to navigate to the bottom of the menu list, then press “EPRM Factory data reset”.
- Now press “EPRM Press to reset settings” to execute the reset and wait for the touchpad to confirm the settings have been saved.
- Using the back arrow
button at the top of the screen, navigate back to the main display. - Confirm the Set Temperature has reset to 38°C. ***If this has not reset to 38°C, carry out Steps 2 to 5 again until it has.***
- It is best practise to then reset the mains power (i.e. turn off/on) to reboot the spa controller after an EPRM factory reset has been performed.
How to perform an EEPROM reset on a SV Smart touchpad (Alpine Spa)
Important note: Ghost Buttons
Depending on your spa model, the buttons circled blue on this diagram may or may not be visibly printed on your touch pad. When absent, these are referred to as ‘ghost buttons’ which are still pressable and used to access back-end menus.
- Press and hold both the Blower
button water clean 
button simultaneously until the display shows “L.SHd” - Use the down arrow button to navigate through the menu list until EPRM is displayed.
- Press the OK button to execute the software reset.
- The display will briefly flash ESET as the reset process takes place then return to the main temperature display
- Once the display returns to the temperature, it’s best practise to then reset the mains power (i.e. turn off/on) to reboot the spa controller after the EPRM software reset.
