How to configure your spa settings Important Articles Setting Date & Time Setting Sleep timers Setting filtration run time Heating modes explained Setting power save timers Setting your daily Water clean Cycle Heat pump modes explained & Element boost Setting jet pump time out period Change Brand setting to run my Vortex Health Light
Understanding Error Codes Usually if your spa is in an error state it will display on the touchpad. If the touchpad is blank, all SpaNET controllers have a red flashing heartbeat LED on the brain PCB to indicate the status of the controller. When the controller is functioning correctly with no errors to report, the…
Spa Not Heating All SpaNET touchpads will have a flame indicator light, when illuminated RED this means the spa understands it needs to heat. If this indicator light isn’t RED the spa will not heat. The most common reason a spa doesn’t heat is due to incorrect settings. Firstly, check the clock has been set…
Pumps Not Running Properly Several software settings determine the spas pump confirguration. If suddenly pump buttons have either disappeared on your SmartTOUCH or now engage different pumps on your SV or SV Mini touchpad, check the TYPE vaule is set to match the controller model. DIP Switched located on the brain PCB also determine pump…
SmartLINK Wi-Fi Important Articles Setting up SmartLINK Wi-Fi / user manual Home Assistance Automation / MQTT set up Transitioning to the new SmartLINK Wi-Fi app Updating your V3 SmartLINK module Spa Showing Offline on SmartLINK app Checking SV software version
How Can I Set My Spa to Run More Efficiently? Important Articles The best way to reduce your spas electricity consumption is to have a heat pump fitted. Heat pumps typically use a 75% less power than a traditional electric element. Learn more If your spa doesn’t have a heat pump fitted, the best way…
Heat Pump Troubleshooting If your SV series heat pump isn’t running you must confirm that H.PMP setting has not disabled the heat pump. Then confirm ambient air temperature is within heat pump operational limits of -2°C – 40°C Check if a heat pump error code is present. The error should scroll across the screen every 30…
Touchpad Display When a touchpad screen has gone completely blank you should begin with ensuring the spa has an adequate power supply. We firstly recommend checking both your isolation switch and RCD are both turned on. If your spa is plugged into an outdoor water socket, you can even try plugging in a different appliance…
Setting Jet Pump Time Out Period – T.OUT By default, the time out period for your jet pump or blower is 30 mins. This can be adjusted in the Setup menu. The range of time that can be set is between 10 to 60 mins. Note: The time out period can’t be adjusted on SV…
Heating Modes Explained The SV controllers feature 3 different operating modes that effect demand heating and filtration behaviour (refer table below). These can be adjusted via the setup menu. Display Mode Description NORM Normal Normal operation for demand heating and filtration AWAY Away Demand heating is DISABLED. Filtration is fixed at 1 hour per day…
