SV Series Heat Pump Not Running

SV Series Heat Pump Not Running No Heat Pump Operation Check SV spa controller settings. Confirm that H.PMP setting has not disabled the heat pump. Check if a heat pump error code is present. The error should scroll across the screen every 30 seconds & the display should show a hammer & spanner symbol Check…

SV Series Heat Pump Error Codes

SV Series Heat Pump Error Codes HEAT PUMP AMB – Ambient temperature sensor error No signal from ambient temperature sensor, or signal is corrupted Check ambient sensor is connected to heat pump pcb Inspect data cable for damage and check data cable connected correctly to SV spa control Disconnect/reconnect data cable from SV spa control…

DIP Switches Explained

DIP Switches Explained Basic spa configuration is achieved by setting dip switches. The dip switches determine pump configuration and select the number of input phases wired to the spa pack. The installer must correctly configure the dip switches to match the pump and power configuration connected to the spa pack. The dip switch bank has…

Spa showing offline

Spa showing offline on SmartLINK app If you spa is suddenly showing as offline on the SmartLINK app, follow the below steps. V1 & V2 modules For V1 or V2 SmartLINK modules firstly run the INFR command. This should force the module to reconnect with your home router V3 SmartLINK Modules For a V3 module…